Welcome to Voipsol– The communication system built for the future

Start Free Trail

Cloud PBX Features Page

  • Home
  • Cloud PBX Features Page
thumb

Upgrade Your Business Communication Today!

Experience the future of telephony with a VoIPSOL Cloud-Based PBX. Whether you’re a small startup or an established enterprise, our cutting-edge solutions empower your business with seamless connectivity, enhanced productivity, and unbeatable cost efficiency.

Key Features

icon 01

Number Portability and Provisioning

Users can port existing numbers or instantly provision new ones, incorporating any device—even those not part of the phone system. Features like simultaneous ring to mobile or home phones and call recording enhance flexibility.

icon 02

Scalability

As businesses grow, the system allows for easy expansion by linking new numbers to existing call flows or adding new features through a simple drag-and-drop interface.

icon 03

User-Friendly Interface

The drag-and-drop portal simplifies configuration, reducing support time and resources. Inbuilt video tutorials and an extensive, unbranded knowledge base further assist users

icon 04

Analytics and Reporting

Harness informed, data-driven insights to enhance staff performance, streamline call handling, boost customer satisfaction, maximise marketing efforts, optimise staffing and gain clarity of expenses.

Advanced Capabilities

  • REST API and Web-Hooks: Facilitates integration with third-party systems, enabling information exchange between the phone system and other software solutions. Web-hook event triggers can send live call event information to external applications, such as CRMs.
  • Call Queue Wallboard: Provides real-time monitoring of call queues, displaying metrics like the number of waiting callers, active agents, average wait times, and call outcomes, aiding in performance assessment and resource allocation.
  • Microsoft Teams Direct Routing & PBX Integration: Enables PSTN calling within Microsoft Teams, allowing users to make and receive phone calls while utilizing advanced hosted PBX features.
  • Phone Auto Provisioning: Simplifies device setup by allowing users to enter a phone's MAC address into the PBX web portal, enabling automatic configuration retrieval from Voipsol's servers, including custom branding.
  • Outgoing SMS:Supports sending and receiving SMS via Webphone, with capabilities for multiple SMS-enabled numbers per user and concurrent correspondence from different numbers.
  • Call Recording Storage:Offers personalized cloud storage for call recordings, with customizable storage settings and easy search functionality. Recording links are also accessible via webhooks.
  • CRM Integrations:Connects Webphone to CRMs like HubSpot, Zendesk, and Zoho, providing real-time information during calls and enhancing contact management.
  • Web Callback:Allows website visitors to request a callback by entering their phone number into a widget, initiating an immediate call through the PBX system.
  • Inbound SMS to Email:Forwards incoming text messages to a designated email address, ensuring prompt responses.

Join Us on Our Journey

As we continue to innovate and expand, we invite businesses of all sizes to experience the benefits of VOIPSOL’s VOIP solutions. We are passionate about helping companies improve their communication systems, and we look forward to being a part of your success story.


Let us help you streamline your communications and grow your business.