Number porting
Number porting
Easily transfer your existing phone numbers from your current provider to VoipSol with our seamless number porting service. We support number porting from over 90 countries, allowing you to consolidate all your numbers under a single, reliable provider.
Steps for Number Porting
Porting your number to VoipSol is quick and straightforward. Follow these simple steps to ensure a smooth transition:
01
Check Portability
Verify if your number is eligible for porting by providing your current provider details. Our team will confirm compatibility and guide you through the process.
02
Submit a Porting Request
Fill out the Number Porting Application Form, including your existing account details and the numbers you wish to port. Submit a copy of your recent phone bill from your current provider to validate ownership and prevent delays.
03
Information verification
VoipSol contacts the losing carrier and confirms the accuracy of the information. If there are no errors, the porting process begins.
04
Porting process
Throughout the whole process, our team will keep you updated on the status of the porting. The customer portal has a convenient chat where you can discuss any details and ask questions about your porting.
05
Call flow preparation
Even before the number is fully ported to VoipSol, you have the option to add your number to the call flow and get it ready.
06
Porting complete
The porting team will notify you in advance of the date and time when the number is fully ported to VoIPline. If you have pre-configured your number in your call flow, it will be a seamless switch over.
Porting types
Simple numbers (CAT A)
- The porting of a single geographical/local number. Numbers have no attached or complex services.
- Takes 2-10 business days to complete after acceptance from the losing carrier. However, it can take up to 15 days in some cases.
Complex numbers (CAT C)
- For geographical/local numbers. – These numbers have attached or complex services, or include a number range. Multiple numbers on the same account can be ported simultaneously.
- Takes 10-35 business days to complete after acceptance from the losing carrier. However, it can take up to 90 days in some cases.
1800 and 1300 numbers
- The pointing of a single Australian toll-free 1800 or shared-toll 1300 number.
- Takes 3-14 business days to complete after acceptance from the losing carrier.
Mobile Numbers
- The porting of a single Australian mobile number.
- Takes 1-4 business days to complete after acceptance from the losing carrier.
International numbers
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Porting of a single geographical/local, toll-free or mobile number. Geographical/local, number range porting is also available.
Support number porting from over 90 countries. - Takes up to 30 business days to complete after acceptance from the losing carrier.